In this video we will look at the function to create and manage passwords and usernames. All of this is done within the Control Portal Access tab in your managers log-in on the admin page.
Control Portal Access Staff Function
This is a function that can be used to update a staff member’s password and disable access to prevent a staff member using their portal.
In this example I am going to show you how to change Mike Hennessy’s password.
First select the Control Portal Access Icon, this can be found in the Admin tab. This will bring up a list of all the staff that you are responsible for, if the staff member you are looking for is not showing in the display list you can type the name into the search box.
Select the member of staff, in this case Mike Hennessy and click on the Key icon to bring up the Reset Password pop up box.
In the above example I have reset Mike Hennessy’s password to Shopworks123# and select Temporary which will force Mike to change his password once he has logged into the staff portal for the first time.
Key points to remember
- The staff members username is automatically generated when they are first set up on Shopworks to prevent duplicate usernames.
- If a staff member is made a leaver on Shopworks they will automatically lose access to the staff portal effective from their leave date.